FAQ

Frequently Asked Questions

MANUFACTURING QUESTIONS


At COSMINA, our experienced OEM/ODM Business Development team is ready to guide you through every step of creating your cosmetic brand. Whether you are starting from scratch or expanding your product line, our specialists will provide professional consultation on product development, manufacturing, packaging, and brand building to help bring your ideas to life.

OEM (Standard Formula) Process


• Select one of COSMINA’s standard formulations for evaluation.


• Test the product sample and approve the formula.


• Receive an official quotation.


• Pay a 50% deposit to confirm your order.


• Product registration with the Thai FDA (approximately 7–10 working days).


• Select packaging, design your logo, and finalize artwork and labels.


• Packaging compatibility and stability testing (approximately 30 days).


• Manufacturing begins (approximately 21 days).


• Pay the remaining balance.


• Products are delivered to you.

 

ODM (Custom Formula Development) Process


• Share your product concept and development requirements, such as active ingredients, texture, performance, fragrance, or other specifications.


• Pay a formula development deposit of THB 5,000 per formula.


• Our R&D team develops your formulation. You may request 3–5 revisions, with approximately 7 days required for each formulation.


• Test and approve the final formula.


• Receive an official quotation.


• Pay a 50% deposit.


• Product registration with the Thai FDA (approximately 7–10 working days).


• Select packaging, logo, and label design.


• Packaging compatibility and stability testing (approximately 30 days).


• Production begins (approximately 30 days).


• Pay the remaining balance.


• Product delivery.


COSMINA specializes in manufacturing a wide range of skincare, haircare, and personal care products. Our portfolio includes Acne Care, Anti-Aging, Whitening & Brightening, Sunscreen, Body Care, Hair Care, Cleansers, Moisturizers, Serums, and many other cosmetic formulations.


Facial Skincare Products
Minimum order quantity: 1,000 pieces (approximately 25 kg).

Body Care & Hair Care Products
Minimum order quantity: 1,000 pieces (approximately 50 kg).

Note: Products requiring custom or specialty packaging may have a higher minimum order quantity of up to 10,000 pieces, depending on the packaging manufacturer’s requirements.


The minimum project value starts from THB 50,000. The actual investment depends on the product category, formulation, packaging, and production requirements.


Yes. We provide samples of our standard formulations for product evaluation before production.


Sample pricing depends on the product category and formulation.


Please note that any changes beyond the agreed project scope may result in additional charges based on the actual costs incurred.


OEM (Standard Formula)
Factory production takes approximately 21 days.

ODM (Custom Formula Development)
Factory production takes approximately 30 days.

Note: Production time does not include formula development, packaging selection and testing, logo design, label design, or Thai FDA registration.


Yes. Custom formulation is available through our ODM (Original Design Manufacturing) service.


Our R&D team will develop your product according to your requirements, provided that all ingredients comply with Thai FDA cosmetic regulations.


COSMINA operates under internationally recognized quality standards, including:


• GMP Certification


• ASEAN Cosmetic GMP


• ISO 9001:2015


• ISO 22716 (Cosmetic Good Manufacturing Practices)


In addition, many of our formulations are developed and clinically supported by experienced dermatologists to ensure product quality, safety, and performance.


Yes. We offer Vegan-friendly formulations as well as Bio-based, Natural, and Organic cosmetic products to meet various market demands.


You can contact your assigned Sales Representative or our Business Development team for project updates at any stage of the manufacturing process.


Domestic Sales Office
Tel: +66 92 279 2139 (Khun Nopamas)

 


International Sales Office
Tel: +66 84 982 3639 (Khun Nuchanat)


Yes. Bulk product purchase is available.


However, customers must obtain the appropriate cosmetic filling or repacking authorization and comply with all applicable Thai FDA regulations before proceeding.


Yes. Customers may supply their own raw materials for production.


All supplied materials must meet our quality requirements and be accompanied by the necessary supporting documents, including:


• Certificate of Analysis (COA)


• Product Specification (Specification Sheet)


• Material Safety Data Sheet (MSDS/SDS)


Additional documentation may be requested depending on the type of raw material.


Yes. We can manufacture products based on your own formulation.


The formula must comply with Thai FDA cosmetic regulations and include a complete ingredient composition with clearly specified percentages or ratios.


Our R&D and Quality teams will review the formulation before proceeding with product development and manufacturing.


Initially, COSMINA will provide information about the key active ingredients used in the formulation.

Once the formula has been approved, we will provide the complete INCI ingredient list for regulatory and labeling purposes.

Note: The ingredient list can be disclosed, but the proprietary formula, ingredient percentages, and manufacturing know-how remain strictly confidential.


You may request 3–5 formula revisions during the development process.

Additional adjustments can be discussed to achieve the desired product performance and customer satisfaction. However, if the product concept changes significantly—such as changing the product type, functionality, or texture—it will be considered a new development project, and a new formulation development fee will apply.

Guarantee: If our R&D team is unable to develop a formulation that meets the agreed specifications, the formula development fee will be refunded.


Some of our most popular formulations include:


• Sunscreen


• White Absolute Serum


• Acne Care Products


• Anti-Aging Skincare


• Whitening & Brightening Products


• Moisturizers


• Facial Cleansers


For more recommended formulations, please visit our Products page.


1. Innovative Research & Development

Our products are researched and developed by an experienced R&D team under the supervision of Dr. Thada Piempongsant, a highly experienced dermatologist.

 


2. More Than 40 Years of Dermatology Expertise

With decades of experience and our own dermatology clinic, we have a deep understanding of various skin conditions, especially sensitive and delicate skin.

 


3. International Manufacturing Standards

Our manufacturing facility is certified under GMP, ASEAN Cosmetic GMP, ISO 9001:2015, and ISO 22716, ensuring consistent product quality and safety.

 


4. Premium Ingredients from Around the World

We carefully source high-quality ingredients from leading global suppliers because exceptional ingredients are the foundation of exceptional cosmetic products.

 


5. End-to-End OEM/ODM Solutions

From product development and packaging to regulatory support and manufacturing, our dedicated team works closely with you to build your brand efficiently while meeting your target budget and business goals.

SERVICE QUESTIONS


Yes. COSMINA provides Thai FDA cosmetic product registration services for our customers.


The registration fee is THB 2,000 per formula.


Yes. We provide professional consultation on product development, formulation, ingredients, and manufacturing for products produced by COSMINA.


While customers are responsible for their own marketing activities, our team is happy to provide basic guidance and recommendations to help support your brand’s success.


Yes. You may provide your own packaging and artwork, or our professional design team can create them for you.


Design service fees are as follows:


• Logo Design: THB 3,500 per design


• Label Design: THB 2,000 per design


• Box Packaging Design: THB 3,500 per design


• Editable AI/PDF Source Files: THB 1,000 per design


Yes. Special promotions and seasonal offers are announced regularly through our official COSMINA Facebook Page.


Please follow us to stay updated with our latest campaigns and exclusive offers.


Yes. We manufacture cosmetic products for both domestic and international markets.


Our International Sales Team can provide assistance with export requirements, documentation, and country-specific regulations.


International Sales Office
Tel: +66 65 965 3065

WARRANTY QUESTIONS


Yes. Every production batch is accompanied by a Certificate of Analysis (COA), confirming that the products have passed quality control according to our manufacturing standards.


Quality inspections include product appearance, color, odor, texture, pH, viscosity, microbiological testing, and other quality parameters required by applicable cosmetic regulations.


If a product defect is proven to be caused by the manufacturing process or raw materials supplied by COSMINA, customers may request a replacement or submit a product claim for evaluation.

 

Please Note:


Product claims do not cover damage caused by improper storage, transportation, handling, or other factors beyond COSMINA’s control. For example, product separation resulting from storage at inappropriate temperatures is not covered under our warranty.

PAYMENT QUESTIONS


A 50% deposit is required after the formula has been approved and the quotation has been confirmed.


The remaining balance must be paid 3–7 days before product delivery.


The quotation covers the agreed project scope.


If the project specifications, formulation, packaging, artwork, or other agreed requirements are changed after confirmation, additional charges may apply based on the actual costs incurred.